2020/21/21 - due to suspension of postal operation from Poland to United Kingdom, placing orders with delivery to UK is currently not possible
Upon placing an order the customer receives by e-mail a confirmation of the order. Advance payment is the rule in the Hataka Hobby shop. The items are usually shipped the following two working days after the payment is confirmed. In some cases it takes a few days more. Orders with items available on preorder are shipped when received in our warehouse.
Products purchased from Hataka Hobby web shop are sent via Polish Mail as priority mail. The time of delivery is usually 2-5 days within Poland, 7-14 days in Europe, and up to 14-30 days elsewhere. Should the shipment not reach you within two weeks (Europe) or 30 days (elsewhere), please contact us.
Please note that due to Covid-2019 restrictions delivery times in many countries have significantly increased. Should the shipment not reach you within 21 days (Europe) or 35 days (elsewhere), please contact us via email.
Cost of shipment is based on the Polish Mail price list. Items weight up to 2 kg are sent as ‘pakiet’ (small packet), items heavier than 2 kg or irregular shaped are sent as ‘paczka’ (package). Our shop system calculates the shipment cost automatically, based on the weight of individual products.
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